Frequently Asked Questions
ordering
How can I place an order?
You can easily place an order through our 3D Designer on the website. Once you’re satisfied with your design, follow the checkout process to complete your purchase. A minimum quantity of 12 is required for custom jersey orders.
Do you offer refunds or exchanges on custom jerseys?
Since custom jerseys are made specifically to your design, we generally do not offer refunds or exchanges. However, if there are any defects or errors, we will work with you to resolve the issue.
Can I make changes to my design after placing the order?
Once an order is placed, changes to the design are not possible. However, if you need to make any adjustments, please get in touch with us immediately before production starts. Once production begins, no further changes can be made. Please double-check your design before finalizing your order.
ordering
Sponsorship, Partnerships, or Collaboration Requests
Kindly send us your proposal via email at collabs@[email protected].Same-Day/Instant Print Services
At this time, we do not offer same-day or instant printing. However, our Sports Store, Xpress Sports, located at 101 Constant Spring Road, Consumer Plaza, provides this service.
Contact: +1 (876) 620-9219
Email: [email protected]
Xpress Orders
For inquiries regarding Xpress orders, please reach out to us:
Phone: 1876-631-5638 / 1876-341-4504
Email: [email protected]
Please note that the availability of this service depends on our current workload and the specifics of your request.
Minimum Order Quantity
Apparel (e.g., jerseys, hats, etc.): Minimum order quantity is 12.Stationery, Drinkware, and Accessories (e.g., tumblers, bags, pens, etc.): Minimum order quantity is 24, though this may vary depending on the specific item.
Manufacturing
What materials are used to make the jerseys?
Our jerseys are made from high-quality, breathable fabrics designed for comfort and durability. We offer options such as polyester blends that are ideal for sportswear.
How long does it take to manufacture custom jerseys?
Our standard turnaround time for sublimation orders is 15-30 working days. Please note that this timeframe is subject to change based on our production schedule. For the most up-to-date information, refer to the announcement at the top of our website or contact us directly.
Thank you for your understanding and support!
Can I choose my own colors and designs?
Absolutely! With our 3D Designer, you can fully customize the colors, design, text, and graphics of your jersey at no additional cost.